أنظمة إدارة علاقات العملاء
أنظمة إدارة علاقات العملاء CRM. يهدف التقرير إلى تسليط الضوء على أنظمة إدارة علاقات العملاء، حيث سيتم تعريف هذه الأنظمة، وذكر طرق استفادة المنشآت منها، وأهم الملاحظات والتوصيات التي تساعد على اختيار البرنامج المناسب.
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